Terms of Service

What OffGrid is

OffGrid is a preparedness workspace for households. It helps you organise kits, contacts, documents, plans, backup power and recovery tasks, and it shows hazard information published by official agencies and global monitoring bodies.

OffGrid is not an emergency service, a dispatch service, a warning authority, a navigation service, or a medical, legal or insurance adviser. It does not decide whether, when or where you should evacuate.

Coverage you can expect

Official local warnings are strongest in the United States (National Weather Service) and Canada (Environment and Climate Change Canada). Households elsewhere can use every planning, kit, document, power and recovery feature and can see contextual global hazard information from USGS earthquakes and GDACS, but not official local warnings for their own area.

Feeds can be delayed, incomplete or unavailable. Always confirm anything that matters with the issuing authority.

Your account and household

You need an individual account. You are responsible for your credentials and for anything done under your account. You must have permission before entering another person's details, needs or documents.

A household has an owner and invited members with roles. Household data is visible to the members of that household according to their role, and to nobody else.

Acceptable use

Do not attempt to bypass access controls, scrape feeds at scale, upload unlawful or malicious material, impersonate other people, or use OffGrid to cause harm. We may suspend an account to protect people or the platform.

Changes, availability and content

Features may change while the product develops. You keep the rights in what you upload and grant OffGrid only the rights needed to store and display it for you. OffGrid software, branding and curated material remain protected.

Disclaimers

OffGrid provides preparedness and decision support only. It is not an emergency, dispatch, warning or navigation service, and it is not medical, legal, financial, insurance or other professional advice. You remain responsible for decisions made using the service and for verifying critical information with official sources.

Hazard feeds, resource listings, maps, routes, AI output and offline copies can be delayed, incomplete, unavailable or wrong. OffGrid does not guarantee that a route, place, warning, recommendation or other information is safe, open, current, accurate or suitable for your circumstances.

The service is provided on an as-available basis to the fullest extent permitted by law. To that same extent, OffGrid is not liable for loss or harm resulting from reliance on, inability to access, or use of the service. Nothing in these terms excludes rights, guarantees or remedies that cannot lawfully be excluded.