Policy set 2026-09-17
Policies and notices
These documents describe what OffGrid does today, in plain language. Each one is versioned, and the version you accepted is recorded against your account.
- Terms of Servicev2026-09-17Required before a paid subscription
The rules for using OffGrid, including what the product is and is not.
- Privacy Noticev2026-09-17Required before a paid subscription
What OffGrid stores, who processes it, and how to export or delete it.
- Safety and No Emergency Dispatch Noticev2026-09-17
OffGrid organises preparedness. It never dispatches help and is not a warning service.
- Subscriber Termsv2026-09-17Required before a paid subscription
How paid household subscriptions work once billing is enabled.
- Cancellation and Refund Policyv2026-09-25Required before a paid subscription
How to cancel, what happens to access, and how refunds are handled.
- AI and Data Use Noticev2026-09-17
What the assistant sees, what is redacted, and what is never sent to any model.
- Community Rulesv2026-09-17
How community hazard reports must be used, and what will be removed.
Accepting a commercial document is only needed before starting a paid subscription. Your preparedness and emergency features are never blocked by it.