Policy set 2026-09-08

Policies and notices

These documents describe what OffGrid does today, in plain language. Each one is versioned, and the version you accepted is recorded against your account.

Draft — counsel approval required. Every document below is a draft awaiting review by qualified United States and Canadian counsel. Nothing here is presented as approved.

Terms of Servicev2026-09-08Required before a paid subscription
The rules for using OffGrid, including what the product is and is not.
Privacy Noticev2026-09-08Required before a paid subscription
What OffGrid stores, who processes it, and how to export or delete it.
Safety and No Emergency Dispatch Noticev2026-09-08
OffGrid organises preparedness. It never dispatches help and is not a warning service.
Subscriber Termsv2026-09-08Required before a paid subscription
How paid household subscriptions work once billing is enabled.
Cancellation and Refund Policyv2026-09-08Required before a paid subscription
How to cancel, what happens to access, and how refunds are handled.
AI and Data Use Noticev2026-09-08
What the assistant sees, what is redacted, and what is never sent to any model.
Community Rulesv2026-09-08
How community hazard reports must be used, and what will be removed.

Accepting a commercial document is only needed before starting a paid subscription. Your preparedness and emergency features are never blocked by it.